You can accept or refuse them. AliExpress decision. After all the necessary evidence has been provided, all you can do is to wait for the “verdict”. You will receive an email when the decision is made. It’s easy to win a dispute and get a refund if you fill in the application properly and provide all the necessary evidence.
Aliexpress got involved and I got a refund that a bit less than the full amount, similar situation as your top end. Other market places will give you a full refund in situations like this, but the profit margins are bigger and sellers can afford to take bigger loses when packages get lost.Confirming receipt means that you received the product. This process also occurs when AE automatically Confirms receipt of the product once they have determined via tracking that the item was delivered. This also releases the money to the seller. Up until the COnfirm Receipt AE holds on to the purchase $ until the item arrives.
Ali Dispute/Refund FAQ. First the rules: Rule 1: never close your dispute. Rule 2 :see rule number 1. Rule 3: Don’t accept a refund on Paypal. You could get scammed if the seller does a paypal chargeback which leaves you with nothing. You also expose your personal details, making you vulnerable to abuse and stalking by the seller. Hm4nDWt.